Daikin time to time and to the extent necessary for legitimate business activities collects personal information during the course of our various business activities - such as air conditioning, chemical, oil hydraulics, defense and electronics business – upon agreement or consent of our Customers or Business Partners, through requests or contacts to us such as in relation to product or service orders, technical consultations, service or maintenance request or requests for catalogues and manuals etc, market or other surveys and events, and other requests.
You can refer to our main products and services here.
We process the collected personal information for the following purposes.
Personal information of our Customers
Personal information of our Business Partners
Personal information of our Shareholders
Personal information of Applicants for Employment or Internships and Retired Employees
Daikin may, within the scope of the above described purposes, jointly use the collected personal information with our group companies. When the joint use is with third parties outside the Daikin group companies, we will inform the data subject about the scope, purpose and other necessary items via our website or by other means.
To the extent necessary for the purpose of processing personal information,Daikin may disclose personal information to our subcontractors. In addition, disclosure to third parties without the data subject's consent may occur in cases prescribed by law, in cases necessary to protect the life and/or the property of human beings, and in cases where the improvement of public health, healthy upbringing of children, cooperation with the police, court or other public bodies make it necessary.
Daikin stores personal information for the period necessary to achieve the purpose of obtaining the personal information, provided, however, that if laws require differently, such period will be set in accordance with the laws.
Upon receipt of request from the respective data subject pursuant to our procedures, Daikin will promptly disclose the personal information held by us about the data subject, unless such disclosure may cause major detrimental impact on our operations, and/or unless such disclosure may cause a risk to the life, safety, property or other rights of individual(s) etc.
Furthermore, upon receipt of request from the respective data subject pursuant to our procedures in order to revise, add, delete or cease using personal information held by us on him or her, Daikin will promptly investigate the request, and in case the request is reasonable, we will certainly accept the request. Procedures on disclosure etc requests are described here.
In cases when we transfer personal information across borders to our group companies or to third parties, we check applicable laws and regulations to such international transfer and comply with those laws and regulations.
Daikin has a management system and implements appropriate security measures in order to maintain integrity and security and prevent unauthorized access, loss, manipulation or leaks etc of personal information. Furthermore, upon subcontracting the processing of personal information, we make efforts to protect such personal information by selecting subcontractors who handle personal information appropriately and by prescribing the necessary measures to the subcontractor for the appropriate data management.
Daikin regularly reviews and seeks to improve our efforts on the protection of personal information.
With regard to the personal data of the data subject residing in the European Union, Daikin will properly respond to requests from data subjects based on the right of access to the personal data, the right to correction, addition or erasure, the right to discontinuation of use, the right to data portability, the right to object, the right not to be subject to a decision based solely on automated processing, and the right to withdraw consent.
Daikin Group may transfer personal data of European Union residents to countries not recognized by the EU Commission as a country having an adequate level of protection; however, in such case, Daikin and Daikin Group companies will appropriately handle such personal data of EU residents in accordance with the appropriate safeguards set forth in General Data Protection Regulation (e.g. upon conclusion of Standard Contractual Clauses, and other adequatesafeguards).
Furthermore, please note that data subjects residing in the European Union may lodge complaints to the supervisory authority with regard to the processing of personal data by Daikin. Procedures of the right to disclosure etc. are described here:
Procedures of the right to data portability, the right to object, the right not to be subject to a decision based solely on automated processing, and the right to withdraw consent are described here:（104KB）
Person responsible for processing personal information in Daikin Group is as follows:
Umeda Center Buidling, 2-4-12, Nakazaki-Nishi, Kita-ku, Osaka, 530-8323, Japan
Daikin Industries, Ltd. Attn: Global Data Protection Officer